Detailed Description of Good and / or Services
Modena Design Centres (Pty)Ltd is a business in the Computer Aided Design industry that markets Autodesk Products as well as Technical Training and Support for Autodesk Products
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of waybill number. Delivery is expected within 21 days of order being Processed.
Return and Refunds Policy
The provision of goods and services by Modena Design Centres (Pty)Ltd is subject to availability. In cases of unavailability, Modena Design Centres (Pty)Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
Customer Privacy Policy
Modena Design Centres (Pty)Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Modena Design Centres (Pty)Ltd bank account, the details of which will be provided on request.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Modena Design Centres (Pty)Ltd by Virtual Card Service (Pty) Ltd who are the approved payment gateway for [# Your Bank Name (if you have your own merchant account) OR Nedbank (if you’re using ShopDirect’s Virtual Merchant Account)#] of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Modena Design Centres (Pty)Ltd separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibility
Modena Design Centres (Pty)Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Modena Design Centres (Pty)Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 5 Pont Road, Bryanston, Johannesburg.
Variation
Modena Design Centres (Pty)Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by Modena Design Centres (Pty) Ltd , based in South Africa trading as Modena Design Centres (Pty) Ltd and with registration number 2001/002839/07represented by Directors: A.J. Modena; Z. Modena; G.L. Modena; S.N. Modena
Export Restriction
The offering on this website is available to South Africa.
Modena Design Centres (Pty)Ltd contact details
Telephonic Support: 0861 663362 | Email Support: support@modena.co.za
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